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Frequently Asked Questions

Answers to common questions about Gateway Art Gallery

General Gallery Membership Classes YAL

General

Do I have to be a member to create a user account? ▾

No. While creating an account is more useful to members and Gallery artists, anyone may create a user account. Visit our signup page to create an account with an email and password. Once registered, you can log in to manage your membership info, class registrations, and more from your profile.

Do you offer refunds? ▾
All shop/artwork sales are final. Class registrations are non-refundable for no-shows, but please call us as soon as possible if you need to cancel or reschedule — we're happy to help when we can. Cancellations within 24h of class or event start may not be eligible.
How can I join the Gallery as a Display Artist? ▾

Gallery membership is a perk reserved for members of the Art League of North Florida. Members may apply to join the Gallery by filling out the application form on our website. We are frequently at capacity, but new applicants will be put on our waitlist.

How do I add items to my Artist Inventory? ▾

Once you're logged in as an approved Artist, go to your Account page and select the "My Inventory" tab. From there you can add new items with a title, description, price, and photo. Approved artists can list items directly; new items may need a quick admin review before they go live in the shop.

Membership

How can I join the Gallery as a Display Artist? ▾

Gallery membership is a perk reserved for members of the Art League of North Florida. Members may apply to join the Gallery by filling out the application form on our website. We are frequently at capacity, but new applicants will be put on our waitlist.

I'm a member but I'm not getting any emails... what gives? ▾
We do not automatically sign people up to our email list. Visit our website and scroll down to the bottom of the page to enter your email and subscribe.

Classes

Do you offer refunds? ▾
All shop/artwork sales are final. Class registrations are non-refundable for no-shows, but please call us as soon as possible if you need to cancel or reschedule — we're happy to help when we can. Cancellations within 24h of class or event start may not be eligible.

YAL

How do I enroll my child in Youth Art League? ▾
YAL enrollment opens in November for each following year. Arrive at noon on enrollment day to sign the waivers and enroll for just $20/year. We do not offer online enrollment at this time.